What is a constructive feedback?

A constructive feedback is given to an individual, a team or a department in order to improve a selected behavior. Constructive feedback are given all along the year to allow individuals and teams to adapt to the qualitative and quantitative requirements. An effective feedback session focuses on observed behavior and are given when possible as soon as the desired or undesired behavior is observed. I prefer to talk about feedforward as explained in the picture below. Enjoy watching it:

Nick Petrie, faculty for the Center for Creative Leadership, talks benefits of Feedforward.

Aim

A constructive feedback aims to encourage employees to keep positive behavior, initiate new ones and stop behaviors that are not beneficial to the company. Furthermore, a constructive feedback session must be precise and fact oriented in order to help the person receiving feedback. The feedback session must be concentrated on observed behavior. In case a behavior is perceived as having a negative impact on the work of the people it should be requested from them to suggest other ways to behave.

  • Expressing clearly requirements and expectations
  • Understanding the protagonist situation
  • Change behavior
  • Achieve higher work quality

Result

The results of a constructive feedback session are observable when there are done at a frequent level which means that a feedback session once a year will have almost no effect on the person’s behavior. Giving constructive feedback is something that everyone can learn. One advice I can give you is to write down the behavior that you observe as well as the moment when they occur. This will help you be more and more spontaneous with time.

  • Positive behavior are kept
  • New positive behavior are encourage
  • Negative behavior are reduced / eliminated

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