We all deal with a bad performers at some point in our professional life. The way we deal with them has a great impact on the improvement of the performance. The feedback session made without a human centered understanding may bring your more problems than you could have expected. Today, I share with you a case study around the topic of bad performers.
Lea wanted to fire Anne because she was under performing since she started to work with her. Lea had to spend her time correcting the mistakes made by Anne and was not able to focus on her work as a CEO. After three months of trying the usual feedback loops. She had seen no improvement. In this episode you will discover the answer to the following question:
How could Human Centered Management help Lea solve this performing problem?
Let me share with you in the podcast the advice I gave Lea to face this difficult situation. First, I present the situation. Second, I analyze it and offer a solution. Third, I share with you the resolution of the problem. How did the Human Centered Management approach enriched Lea and Anne with a new understanding of the situation.
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