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Facilitating Change: A Case Study of Transformative Workshop
21st of November 2023 – 09:00 17:00 – Fellbach
Change is both challenging and necessary, especially in dynamic work environments like housing cooperatives. Recently, I had the opportunity to facilitate a workshop for a unique team grappling with the transition to a new managing board and simmering internal conflicts.
The cooperative consisted of a Vorstand (managing board) and eight employees with diverse roles, ranging from accounting to legal services. The need for change was evident, as the cooperative was on the cusp of a new era under different leadership.
The primary challenge was twofold: firstly, the transition to a new Vorstand and, secondly, resolving underlying internal conflicts. The cooperative sought not just to adapt but to thrive amidst these changes.
Workshop Strategy: Engaging and Analyzing
The workshop began with a unique exercise: the ‘cameraman team’ activity. Participants were asked to imagine a film crew had followed them for a year, capturing their interactions. This imaginative scenario encouraged them to objectively look for facts and reflect on their actions and interactions within the team.
In the next phase, we delved into a root cause analysis, conducted in two groups. This method allowed participants to dissect the issues layer by layer, fostering a deeper understanding of the underlying problems.
Overcoming Initial Hesitations
Initially, the participants were reserved. It’s natural in such settings, where people are accustomed to guarding their opinions. However, as they engaged in the analysis, they began to identify external factors and other team members as the source of problems. This is where I intervened, reminding them of the limitations of their perspectives and steering the focus away from blame and towards solutions.
The Walt Disney Method: Imagining Possibilities
The atmosphere shifted dramatically as we employed the Walt Disney method. This phase of the workshop was marked by laughter and creativity, with the team brainstorming in a space of limitless possibilities. They built upon each other’s ideas, breaking down barriers and fostering a collaborative spirit.
The immediate outcome was a decision to work with a third party to manage external calls, ensuring effective and streamlined communication. This practical solution addressed one of the core issues identified during the workshop. Furthermore, they planned a follow-up meeting with the Vorstand to sustain the momentum.
Personal Reflections: The Power of Open-Ended Questions
This experience reaffirmed my belief in the power of open-ended questions. Such questions open minds and invite diverse perspectives. Additionally, allowing space for people to express their frustrations, while reminding them to focus on the situation rather than individuals, proved vital in shifting the group’s dynamics from conflict to collaboration.
Conclusion: A Step Towards Inclusive and Effective Change
This workshop was a step towards fostering an inclusive and effective change within the cooperative. It highlighted the importance of understanding, collaboration, and open-mindedness in navigating transitional periods in any organization.
Ready to Transform Your Team’s Dynamics? Let’s Talk!
Eager to explore how such transformative workshops can benefit your organization? Whether you’re facing internal conflicts, transitioning leadership, or simply seeking to enhance team collaboration, I’m here to facilitate the journey.
I invite you to reach out with your questions, challenges, and aspirations. Together, we can tailor a workshop that addresses your unique needs and fosters a culture of cooperation and innovation.
Email me at email@example.com – let’s start a conversation that could redefine the way your team works and excels.