This the second episode of the mini-series on communication in the workplace with a focus on language and culture. The workplace has seen a raise in inter-cultural teams. Let us explore how language and culture impact the way we communicate. First, you will explore the language misunderstanding that happen...
In this episode, we explore communication between employees. It is important to understand what is part of communication to improve cooperation within teams.
First, we will explore the iceberg model. This will help you recognize the visible and the invisible parts of communication. The verbal and non-verbal part...
A systemic origin
Companies are living organisms that face communication problems because they were structured as if humans were machines. The industrialization saw the rise of hierarchical system to enable mass production. Educated white collar had decision power over the blue-collar workers that just had to obey and/or follow. This system was even...
I spoke with entrepreneurs, CEOs of small and medium companies. They all face difficulties with fostering cooperation within their company after a certain time or when they add up more and more employees to their organizations. Usually, we consider that people will cooperate because they are working for the...
Whatever the size of your company there will be a time when you will have to face a crisis who implies directly or indirectly your customers. An issue with one customer can quickly escalate if the customer brings it to the social media sphere. This online presence makes it...
Today I would like to concentrate this post on the assumptions we make daily. We assume that many information we receive are true, unless very disruptive. We assume we are right and the other wrong. We assume that we know the reasons that pushed an employee to act...
In the poem “The blind men and the elephant” six blind men discover for the first time an elephant. Each one of them touches a different part of the animal and hold his perception as the unique truth. They argue and try to impose their own perception to...
I interviewed Jing Tian a PhD student in the program of Human and Organizational Learning. She works in an organization that provides job training with a focus on leadership, communication and change management. When she looked at PhD programs she was advised by her coworkers to look at...
Organizational Sciences also focuses on understanding how leadership and communication influence organizations. Organizations are made of people who come together to create a product or deliver a service. Those people interact with each other using various methods of communication to convey meanings and foster actions. The leader...
The purpose of Organizational Sciences is to better understand organizations in order to improve their efficiency. It is the crossroad of all fields that focuses on employees, well-being, organizational improvement, and efficiency. Consultants specialized in organizational sciences have the knowledge and hopefully the skills to allow organizations to analyze their...
